SPEAKERS
Book Expert Speakers for Events
NEACH Payments Group provides experienced, practitioner‑led speakers for conferences, webinars, board training, and industry events—delivering practical education trusted by financial institutions and organizations nationwide.
What We Deliver
Focused Education Where It Matters Most
NEACH Payments Group sessions are built around the real challenges financial institutions and organizations face today—combining regulatory insight, operational realities, and strategic perspective.
Payments & Strategy
Payments modernization, ACH and instant payments, digital channels, and executive‑level payments strategy aligned with institutional goals.
Risk, BSA/AML & Fraud
Regulatory readiness, fraud risk management, foundational controls, and practical guidance for exams, audits, and board reporting.
Leadership, Operations & Growth
Operational resilience, audit and exam remediation, treasury and non‑interest revenue strategy, staffing, and leadership challenges.'
Browse Featured Sessions
Select Sessions Available for Virtual or In‑Person Delivery
BSA Foundations to Future: Strengthening AML Programs for What’s Next
A practical look at reinforcing foundational BSA/AML program elements while preparing for evolving regulatory expectations and emerging risks.
Best for: Compliance, Risk, Audit, Executive Leadership
Delivered by: Heather Williams
Empowering Leadership: Staffing from Strengths to Build High‑Performing Teams
Strategies for building stronger, more effective teams by identifying strengths, improving delegation, and fostering collaboration.
Best for: HR, Managers, Emerging Leaders
Delivered by: Heather Williams
Fraud & BSA Foundations for a Changing Risk Landscape
How foundational controls, monitoring practices, and governance structures support fraud prevention and regulatory compliance in evolving payment environments.
Best for: Fraud, Operations, BSA, Compliance
Delivered by: Heather Williams
The Community Bank Payments Roadmap: Competing Without Losing Your Identity
A strategic framework for evaluating payment trends, prioritizing investments, and modernizing payments without overextending resources.
Best for: Executives, Directors, Senior Leadership
Delivered by: Caitlyn Mullins‑Smith
Digital Payments Without Digital Chaos: Building Scalable Infrastructure
How to expand digital payment offerings while maintaining operational clarity, appropriate staffing models, and effective risk monitoring.
Best for: Operations, Risk, IT, Compliance
Delivered by: Caitlyn Mullins‑Smith
Findings and Fixes: Turning Audit and Exam Reports into Forward Momentum
A practical approach to prioritizing findings, managing remediation, and communicating effectively with senior leadership and boards.
Best for: Compliance, Audit, Risk, Department Leaders
Delivered by: Heather Williams
Meet the Speakers
Experienced Practitioners. Trusted Advisors.
Caitlyn Mullins - AAP, APRP, NCP
Vice President & Director
Caitlyn advises financial institutions on payments strategy, compliance, and operational efficiency across ACH, wire, and emerging payment channels. She works closely with executive and operational teams to align innovation, risk management, and growth initiatives.
Areas of Expertise:
Payments strategy & modernization • Risk & compliance governance • Operational efficiency • Executive‑level education
Heather Williams
Director of BSA/AML Risk & Compliance
Heather brings more than 20 years of experience supporting financial institutions with BSA/AML program design, regulatory readiness, fraud risk mitigation, and governance oversight. Her background includes BSA leadership, independent testing, risk assessments, and advisory services focused on practical, risk‑based solutions.
Areas of Expertise:
BSA/AML program design • Fraud risk management • Regulatory remediation • Executive and board education
How Engagements Work
Simple. Flexible.
Designed Around Your Needs.
Submit a Request
Tell us about your audience, goals, and areas of focus.
We Align the Session
Content is tailored to your institution, event, or leadership group.
We Deliver
Expert‑led education provided virtually or in person.