Caitlyn Mullins-Smith
AAP, APRP, NCP
Vice President & Director
Caitlyn Mullins-Smith is the Vice President & Director at NEACH Payments Group (NPG). She holds Accredited ACH Professional (AAP), Accredited Payments Risk Professional (APRP), and National Check Professional (NCP) certifications. Caitlyn provides audit, risk management, and consulting services, empowering clients with the knowledge, tools, and resources they need to stay compliant, identify and mitigate risks, and achieve strategic goals.
Caitlyn is deeply committed to the success and resilience of all industry participants. She forms close relationships with clients and takes the time to understand their unique business models, strategic goals, and challenges to provide guidance that enhances their risk mitigation and compliance programs, helping to strengthen the industry while supporting the future of payments.
Additionally, Caitlyn collaborates with regulators and industry experts to ensure that NPG stays ahead of any rules, laws, regulations, and guidance that impact clients. Her strong industry relationships and extensive expertise allow her to provide valuable insights to clients, share knowledge at payments events and forums, and design specialized training programs for various partners.
Before joining NPG, Caitlyn was the Manager of Audit Services at EPCOR and the Assistant Manager of Deposit Operations and Electronic Services at Hocking Valley Bank.
