Diane
Palmer
AAP, NCP
Consultant
Diane Palmer, a consultant with the NEACH Payments Group (NPG), leverages her extensive background in banking to deliver a range of services, including ACH Audits, ACH Risk Assessments, Third-Party Sender ACH Audits, Third-Party Sender ACH Risk Assessments, and Remote Deposit Capture Risk Assessments. She holds Accredited ACH Professional (AAP) and National Check Professional (NCP) certifications.
With 25 years of experience in deposit operations at a Connecticut-based bank, Diane developed expertise in ACH, wire, and check processing. She oversaw the bank’s annual ACH audit in collaboration with NEACH and served as the IRA and HSA Administrator and Tax Reporting Administrator, managing critical responsibilities such as tax reporting and escheatment filings across multiple states. Before transitioning to deposit operations, Diane spent 10 years in trust operations with the same institution.
Diane’s knowledge of internal bank operations, combined with her professional certifications, make her a trusted expert in the payments space. Her commitment to excellence and depth of expertise make her an essential resource for organizations navigating the complexities of payments and operational risk management.
