Mark Dixon, AAP, APRP, NCP
Mark Dixon is the Director of Payments Innovation for NEACH and an Advisor of its subsidiary, NEACH Payments Group (NPG). He is based in Burlington, MA, and is focused on exploring innovative solutions and technologies that will help position clients for success, both now and in the future.
As an Advisor of NEACH Payments Group, Mark helps financial institutions, corporations, and vendors solve operational and regulatory challenges, manage risk, and drive financial and business improvement through a suite of audit, risk management, and consulting services - launching a Real Time Payments Audit.
With his focus on supporting the industry and shaping the future of payments, Mark has participated in a number of groups, including the Faster Payments Council - Education and Awareness group and Nacha's Payments Innovation Alliance - Conversational Payments group.
Prior to joining NEACH, Mark spent 15 years working at financial institutions in varying capacities. Most recently he worked at Digital Federal Credit Union (DCU) as an ACH Electronic Services Team Leader, where he continued to hone his understanding of business strategy, operations, and meeting client needs.
Mark holds a Bachelor’s Degree in Business Administration from Southern New Hampshire University. He has been certified by Nacha as an Accredited ACH Professional since 2015 and as an Accredited Payments Risk Professional since 2019 and received his NCP certification from ECCHO in 2018.